Reyes Eguilior
EMEA UX Manager

ALPARGATAS - HAVAIANAS


Daniel Solera
Director Calidad y Desarrollo Red

HYUNDAI MOTOR ESPAÑA

 

Rui Marques
CEO 

GOCONTACT


Susana Sánchez
Directora General

ILUNION CONTACT CENTER BPO

  

 

Nerea Caballero
Directora Atención Cliente

PISAMONAS

 

Enrique Rodriguez Gracia
Head of Contact Center

FOOD DELIVERY BRANDS


Joaquín Pardo
CEO

VOZITEL

 

Susana Millán
UX & Service Design Lead

VITALDENT


Yolanda Martín Siguero
Senior Manager Centro de Relacion con el Cliente

REPSOL

 

Jorge Raheb
Responsable Estrategia Ventas

BALEÁRIA


Jacobo Domínguez Blanco
VP Customer Experience &  Operations

CABIFY
 

 

Leticia Menéndez
Customer Loyalty Manager

ACCIÓN CONTRA EL HAMBRE

Miguel Ángel Rodero
UX & Assisted Digital Channels 

ORANGE


 

Irene Martín Martín
Customer Experience & Operations Strategy Manager

MAKRO ESPAÑA



Elena De la Torre
Customer Service & Contact Center Director  

MELIÁ HOTELS INTERNATIONAL 

 

Raquel Gómez Garralón
Responsable de Formación y Calidad en Atención al cliente 

SANITAS

 

Alfredo Villanova
Director Gerente 

IBERCAJA CONNECT 

 

María López Garrido
Gerente Experiencia Cliente

HOMESERVE

 

Rubén Gómez Nuñez
Service Design Manager  

BOSCH SERVICE SOLUTIONS

 

Consuelo Puchades
Executive Design Director

FROG

 

Carlos Sánchez Sanz
Head of Customer Experience & Mobility Business  

KIA IBERIA

  Carlos Gallego
Customer Experience Manager 

JAGUAR LAND ROVER IBERIA
Laurent Chenoun
International Business Development
Southern Europe Executive Manager  

KIAMO

 

Óscar Luis Marruenda
Responsable de Contact Center  

CLÍNICA BAVIERA

 

Claudio Hernández Olalla
Head of Learning and Development   

ISS FACILITY SERVICES

 

 

José Santa María
Head of Cognitive Platforms  

BANCO SANTANDER

 

Óscar Burgos
Head of Service Management  

WIZINK

 

 

Ángel Alonso
Head of Ecommerce 

REPSOL

 

Núria Ortuño
Directora Contact Center 

HAYA REAL ESTATE